As a global recognition authority, the National Book of Records (NBR) issues award certificates and medals to achievers worldwide. To ensure that you receive your certificate with full transparency and ease, NBR employs a structured tracking and dispatch system. This guide walks you through how to monitor your certificate’s journey — from approval to delivery.
Once your achievement application has been verified and approved by NBR (following their multi-step verification process), your certificate and medal move into the production and dispatch phase.
You receive an approval message, an official confirmation and your unique entry number.
Personalisation begins: your name, achievement, date, award category are printed on the certificate.
Production of the physical certificate and medal (or equivalent) takes place.
They are packaged for dispatch.
After production is complete, NBR assigns a courier or postal service to dispatch your certificate to you.
A tracking or consignment number is generated and communicated to you (via email, WhatsApp or the NBR / associated app).
The dispatch will follow one of the courier/postal services used by NBR for your region.
Typical timelines: domestic dispatch (within your country) may take up to ~2 weeks; international dispatch may take somewhat longer (e.g., up to ~4 weeks) depending on destination.
Please note that actual delivery time may vary based on courier services, customs, local postal delays.
Once your certificate has been dispatched, you can check its status via the following ways:
Enter your tracking/consignment number: Use the courier’s web-portal or India Post / international postal tracking site to monitor progress (for example, for Indian Post consignments see the official government service). National Government Services Portal
Check updates from NBR: You may receive status updates via email, WhatsApp or the NBR-app informing you that dispatch has occurred and providing the tracking link.
Contact support if delays occur: If the status does not update or delivery is significantly delayed, get in touch with NBR’s support team with your application/entry number and courier consignment number.
Upon delivery, you should:
Check that the certificate and medal (if applicable) are intact, correct (your name, award category) and undamaged.
Keep the consignment receipt and any tracking screenshots in case you need to raise a query.
Notify NBR if you notice a discrepancy (wrong name, missing item) — they may issue a replacement dispatch or rectify the error.
Always keep your application ID / entry number safe — this usually serves as a reference.
When dispatch status shows “out for delivery”, make sure someone is available at the delivery address.
For international recipients, allow extra time: customs clearance, local postal handling may add delays.
If tracking shows no movement for several days, contact the courier first. If the courier cannot provide a satisfactory update, then escalate with NBR.
When you receive your certificate, consider verifying its authenticity via NBR’s verification portal (if available) by entering the certificate code. For example, NBR’s website provides a “Verify Certificate” page. nationalbookofrecords.org
Tracking your certificate dispatch from the National Book of Records is simple when you know the process: approval → production → dispatch → tracking → delivery. By following the steps above and using the tracking number provided by NBR (and the courier), you can monitor your certificate’s journey and ensure a smooth delivery. Congratulations again on your verified achievement — you now have a globally-recognised symbol of excellence!